Walmart Online Customer Service Jobs, Walmart Stay At Home Jobs ( Resolution Coordinator I )

Job Details:-

Hiring Organization: Walmart

Position Name:  Resolution Coordinator I, Contact Center

Qualification: Graduation

Industry: Private

Employment Type:  Full Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: Ontario, Canada

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Position Description:

Someone who has excellent customer service skills and the ability to solve problems is a great candidate for the Contact Center position. The contact center of an organization is where this position is located. The Contact Center role is an essential part of providing excellent customer service and ensuring customer satisfaction.

Excellent communication skills, both verbal and written, as well as the ability to work independently and be self-motivated are expected of the successful candidate. They should be able to maintain a positive attitude in a fast-paced environment, possess high levels of empathy, and have strong analytical and problem solving skills. Candidates should be able to handle multiple tasks at the same time and have a basic understanding of the organization’s products and services.

The Contact Center will be responsible for responding to customer inquiries and complaints in a timely manner and will escalate more complex issues to the appropriate departments. They will need to work closely with other teams to make sure customer inquiries are resolved efficiently and accurately. They may need to provide research and document notes regarding customer interactions, follow up with customers on their inquiries, and give feedback to management on customer experience.

The ideal candidate for this position has exceptional customer service skills, is organized and detail oriented, has the ability to handle difficult situations effectively, and has a commitment to providing quality customer service. They should be able to work on their own but also be a team player. If you are looking for a rewarding and challenging opportunity in customer service, this is the place for you.

Full Job Description

Top 10 Tips for Interview

  1. Keep your mind and body, relax.
  2. Never try to give a long answer to an interview question. Keep your answer short and effective.
  3. If you don’t know the answer of any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words “Sorry Sir/Ma’am, I do not know the answer”.
  4. Your dress should be formal. Formal dress always leaves a good impact on the interviewer.
  5. Take the permission from the interviewer before going inside the interview room by saying “May I come in Sir/Madam?”.
  6. Do not shake your leg and hand again and again.
  7. Your clothes should be neat and clean.
  8. If the interviewer asks the question in English/Hindi, you should give the answer in the same language. If you are not comfortable in that language, you should ask your interviewer “I am not comfortable in English/Hindi. Sir, Can I give the answer in ‘your comfortable language’”. Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.
  9. How much time you will stay in the interview room, do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me guys. This is very bad impact. So try to understand and listen to the question properly at once.
  10. Before leaving the room. You should say ‘Thank you to your interviewer’
Walmart Resolution Coordinator I, Contact Center Jobs

Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.

  1. Company always wants you to be on time and you should be.
  2. Take less leave from the office.
  3. Focus on your work and try to learn more.
  4. Speak from your work not for your mouth.
  5. Keep on trying to get new things from your seniors, regarding your profile.
  6. Raise your point but only then when you are 100% sure about your point.
  7. Never hurry because haste makes waste.
  8. For earning some extra points than others. Just play out of your comfort zone.
  9. Always respect your seniors.
  10. Learn from mistakes made by you and others and do not try to repeat them.
Walmart Resolution Coordinator I, Contact Center Jobs

Educational Qualification:

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.

Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required:

Required Documents for This recruitment: Candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.

  • Document – Qualifications certificate with mark sheets.
  • Passport size Photographs
  • Signature

How to apply:

  1. All the eligible candidates can apply for This Job as mentioned below
  2. Read official notification carefully From the Official Website.
  3. Read Notification Carefully Before Apply.
  4. Fill The Application Form (Link Is Given Below)
  5. Attach Required Document and Passport Size Photo with Signature.
  6. Then Submit. Done.
Walmart Resolution Coordinator I, Contact Center Jobs

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